Support
Sling support
Questions, bug reports, billing issues, or feature ideas for Sling can all start here.
support@ohanalabs.app
Release stage
Coming soon
Common questions
- What do I need to use Sling?
- An iPhone and a Mac signed into the same iCloud account. The Mac app needs to be running to open links, and it lives in the menu bar so it stays out of the way.
- What happens to what I copy?
- Text and links you copy on your Mac sync to your other devices through your own private iCloud database, so they are there when you open Sling on your phone. Images are never synced, and copies that password managers mark as confidential are never recorded at all. Clipboard history is deleted after a week unless you pin it, and a setting limits syncing to only the clips you pin if you would rather.
- Does Sling wake my Mac?
- No. Nothing in Sling wakes a sleeping Mac. Links sent while it is asleep are delivered when you wake it and log in, so the tabs are simply there when you sit down.
- When is it available?
- The iPhone app is in TestFlight now and the Mac app is being finished for direct download. Email support@ohanalabs.app if you would like to try it early.
When you email support
Include the app name, device model, iOS version, and a short description of what happened. Screenshots help when the problem is something you can see. Send it to support@ohanalabs.app.